Privacy Policy

Overview

GoElectriQCabs ("we", "us", "our") is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights regarding it.

Information We Collect

• Account data: Name, email address, and profile picture via Google Sign-In.
• Booking data: Pickup/drop locations, travel dates, vehicle preferences, and payment details.
• Contact data: Mobile number and WhatsApp number provided during booking.
• Usage data: Pages visited, features used, and device/browser information.

How We Use Your Data

• To process and confirm your ride bookings.
• To assign drivers and send trip updates via SMS or WhatsApp (with your consent).
• To improve our platform and customer experience.
• To comply with legal obligations and prevent fraud.

Data Sharing

We do not sell your personal data. We share it only with:

• Assigned drivers — name and mobile number for trip coordination.
• Payment processors — Razorpay for secure payment handling.
• Service providers — hosting and analytics partners under strict confidentiality.

Data Security

We use industry-standard encryption (HTTPS/TLS) and secure database practices. Payment data is handled entirely by Razorpay and never stored on our servers.

Your Rights

• Access or download your personal data.
• Request correction of inaccurate data.
• Request deletion of your account and associated data.
• Withdraw WhatsApp/SMS consent at any time.

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